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Tricks to Communicate in Office

December 14th, 2010 at 05:45 am

The skill to communicate differs with different people, the family situations, the patient conditions and varies as the time, the place and the atmosphere that it happens changes. What to Send for Father? ugg classic cardy ! Here only some basic ones could be referred to. Basic Knowledge about your First-Rate ugg classic tall Listen attentively: let the patients talk and listen to them attentively with patience. Really?! Julia Roberts Wear ugg classic tall in Soiree! This is the most fundamental one. You won't gain the trust of patients` if you didn't listen to them carefully, they never told you their true feelings and thoughts inside their heart either. Listening itself represents our understanding and respect to the patients. And many patients are so sensitive to this. If you concentrate and patiently listen to the speech of patients, it means to give him a positive stimulus, causing the interest to him, strengthening the power to speak, and the patients would willing to speak out his mind.
Affirmation: no matter how the patients feel, as long as this feeling is real to the patients, we must recognize it. Give a simple example, a patient suffering Meniere syndrome feels that the ground is spinning and the ceiling is rotating. The ENT department doctors will first give their affirmative opinions to the feeling of patients and then explain this feeling. The most common mistake when family members are visiting the mental patients is that the patient is they will feel that what the patients have said is nonsense in terms of what the patients are unable to speak clearly. This constitutes an obstacle for further communication between the patients and their family members. For example, if a psychopath fears that someone is after him, we should first affirm to that and show our understanding and consideration by telling him that: we can totally understand that you are afraid of somebody who`s going to catch you. That is absolutely real to you.
Clarification: It is a written word which means to be clear of something. The word [clarification" we are talking about contains two meanings: to make clear what the patients are talking about and what`s the purpose of their words, which is necessary in effective communication. Sometimes, the content and purpose of the conversation is different. For example, in a hot summer, the child said to his mother: "I am thirsty." The feeling of thirst is the child's feeling, but the actual purpose is to make his mother to buy a soft drink for him. "I'm thirsty" is the content of the speech, while the purpose is to alleviate the thirst. If family members know little about it, they will not be able to really communicate with patients. On the other hand, after some life events happens to patients, family members must be clear about the process, the environment and the patient's emotional reactions, every detail must be clear. The more details understood the more effective to communicate with patients. For example, if the patients quarrel with salesperson, they will be very unhappy coming back without buying anything.
At this time, it is necessary for the family members to encourage the patient to tell them the details including how this thing happened and his emotional reaction concerning this matter, another thing to be noted, we should also express our concern, worry and the attitude of being willing to show our support. In doing this, we can reach out to those patients with a clear purpose and thus easing their anxiety and anger. And this action itself is good to the communication between patient and his family, promote his ability of expression. If a schizophrenial patient can express the course of a event orderly, show his emotion and feeling faithfully, vividly to give audience a you-are-in-a-real-field feeling, he may have a progress on his mental health level. One of the important characteristics is the disease itself may block the communication between a patient and others. Apathia showed by mental deterioration patient is severe and it has a close relationship with the isolation or apart around him. In the past, schizophrenia patients tend to live in isolation from the society, and the recession is going fast at some degree than now. Now, severe recession significantly reduces, the reason is not totally the progress of drugs, but with people of mental patient care, love and active communication.
Be good at questioning: generally speaking, questioning has two forms: one is open, the other is closed. Closed questioning only allows answering "yes", or "no", or choosing one of the two answers, much like judge's inquiry on the defendant. Sometimes the doctor use the enclosed way of questioning, on purpose of making the special feature of a certain symptom clear. Just like this: the doctor asks the patient having a migraine headache which side hurts. It is alternative and therefore an enclosed question. Family members should use less closed questioning whren they talk with the patient except for some particular situations. Because closed type is liable to limit the patient to passivity, gives him the feeling of holding for questioning and he cannot develop his initiative.
Providing all kinds of communication: give patients exchange conditions and opportunities,there are a variety of measures, For example, encourage patients after watching TV, wrote an article, then discuss together. The family members also can offer one object to ask the patient to tell his feelings and opinions about one piece of news or an event. They can also talk to the patient regularly, like at weekends, the whole family sit together to talk about something casually, or discuss something, like family meetings.

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